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Customer Support

Hotline Consultant

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Frequently Asked Questions

  • How long are shipping times?
    Your products will ship within two days of your order, and then take up to 20-30 days to reach your doorstep.
  • What happens if I receive the wrong item?
    If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.
  • Do you offer exchanges?
    We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.
  • What's your return policy?
    You can contact us for a full refund. Just tell us what went wrong, send along a pic, and we’ll give you your money back in full.
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